From simple stand-alone systems to complex multi-site requirements, our cost-effective, CCTV installation packages provide a powerful visual deterrent to prevent against damage from vandalism, material loses from theft and to uphold your responsibility for the safety of employees, tenants, visitors and customers.

We cover all of England, Wales & Scotland with our professional CCTV design and installation services. Call now!

Cost-efficient safety

CCTV solutions can replace or work alongside your manned security guard requirements, reducing costs and increasing efficiency. Remote monitoring from our dedicated SIA licensed team at our Central Control room protects your business out of hours 365/24/7, responding to any security alerts as they occur.

We are regulated and certified in line with BS7958 for CCTV management and operation and can remotely track intruders, issue audio warnings, despatch mobile patrols and call the emergency services as required.

Tailored system design

After a thorough risk assessment, our team of security industry experts work with you to design a CCTV system that is tailored to the unique security and health and safety needs of your premises, ensuring compliance at the highest regulatory levels.

We supply a complete range of the latest camera models from static, fixed point cameras to 360 degree models to give full coverage. All our CCTV technology is state of the art High Definition and designed to work in a variety of lighting and weather conditions. Wired or wireless we have the right CCTV system for your business.

Advanced Video Analytics

To add extra functionality and further increase system efficiency, we use state of the art video analytics software. The responsive software uses the information from your cameras intelligently, separating the unusual from the ordinary, and refines and narrows down to just the events relevant to you. And it does it fast, improving response times and reducing potential risk.

Alongside improving security effectiveness, advanced video analytics allow you to monitor your whole business, leveraging the information gathered to aid functions such as marketing, personnel management and health and safety.

The applications in both real time and archived footage are vast:

  • Intuitive surveillance – Intelligent Human and Vehicle target classification,  Motion Tracking, Virtual Tripwire, Loitering Alert, Left/Removed Object Alert.These events can be attached to specific system actions, such as begin recording, sending a signal to the operator, displaying the image on a separate monitor or running custom responses.
  • Smart search – Quickly finds archived video that matches custom criteria you set at the time of search.
  • Face detection – Detect facial details and compares it to known photos of persons of interest
  • Head counts and queue management – Counts the number of people in and out of a predefined area or queue length.
  • Heat Map – measures the time people spend in certain areas of your premises to define the most popular ‘hot spots’.
  • Traffic Control – Intelligent transport and traffic detectors, as well as number plate recognition.
  • Retail – Continuously records a cashier’s workspace and combine this information with point-of-sale transaction data to prevent fraud or theft.

Integrated solutions

Our fully customisable CCTV systems can integrate with our Fire Alarm and Access Control solutions to provide a single point of control in the event of a security breach, health & safety or fire alert.

NSI Gold


NSI is the most rigorous inspection for businesses operating in the security industry. NSI NACOSS Gold is the premier electronic security systems scheme designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

Case Study

Q-Park CCTV System Upgrade

As trusted security provider to Q-Park, FRG delivered a surveillance system upgrade programme replacing 1,100 analogue CCTV cameras with HD vandal resistant network cameras to provide high-definition quality footage across 47 different Q-Park locations. The main focus of the £500,000 investment was to improve monitoring of activity in the pedestrian stairwells and parking areas, leading to an improvement in service to Q-Park’s customers. FRG successfully upgraded all cameras across a fully scheduled eight month period with no impact on the day to day operations at Q-Park’s facilities.

Troy Moffatt
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We found the service and support provided by First Response Group on this project to monitor bus queues and pedestrian traffic flow invaluable.

Project Management Assistant
Network Rail (Infrastructure)

Sonya Zajac in your office is incredibly responsive and efficient and we are very happy with the service we get from her. Please ensure she is commended.

Associate Director
(Property Management)

The service we have received from FRG has been phenomenal. Fantastic technology, courteous and capable operatives. Highly recommended.

Senior Site Manager

The service we have received from FRG has been outstanding across the board. We are extremely happy with our experience.

Senior Site Agent
Major Projects

I am impressed with the level of security cover and would like to pass on a well done to all guards at First Response Group.

Health & Safety Inspector
Construction & Tunnels