At the Forefront of Compliance

At FRG we strive to be at the forefront of compliance across all areas of our operation.

From our industry specific certifications such as Security Industry Authority (SIA) Approved Contractor Scheme (ACS), NSI Guarding Gold and NSI NACOSS Gold, to our commitment as Living Wage Foundation Recognised Service Providers, we go beyond the levels required for the most demanding industry compliance ensuring a standard of excellence for every client.

Security Industry Authority

First Response Group Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding, Key Holding and Public Space CCTV.

SIA is the organisation responsible for regulating the UK private security industry. It reports to the Home Secretary under the terms of the Private Security Industry Act (2001).

The voluntary Approved Contractor Scheme measures private security industry suppliers against independently established assessment criteria.

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FRG are proud to be an ACS Pacesetter.

Only Approved Contractor Scheme security guarding companies scoring in the top 15% in Security Industry Authority (SIA) benchmarking and assessments are eligible to join this elite group.

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NSI Gold

NSI Guarding Gold
NSI H&S Gold

NSI is the most rigorous inspection for businesses operating in the security industry.

NSI Guarding Gold is the mark of approval for the elite reflecting our commitment to high standards of service, integrity, technical expertise and professionalism.

NSI NACOSS Gold is the premier electronic security systems scheme designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

NSI Environmental Management Systems (EMS) Gold identifies companies who consider the environment in all of their operations whilst striving for continual improvement in their environmental performance.

NSI Health and Safety Management Systems (H&S) Gold demonstrates our commitment to the health and wellbeing of staff in our operations whilst striving for continual improvement in our performance.

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NASDU (National Association of Security Dog users) promotes standards, training and education within the private security dog sector and offers support and guidance to members and end users. Membership certifies the professional, trained and first class service FRG offers.

Fire Industry Association

FRG are member of the FIA (Fire Industry Association), the largest fire protection trade association in the UK.

The FIA is a not-for-profit organisation and a major provider of fire safety training. Its objective is to promote, improve and perfect fire protection methods, devices, services and apparatus through the representation of members, providing technical support, guidance and opportunities for professional advancement through education and appropriate regulation.

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SafeContractor is a highly respected SSIP Accredited Health and Safety Contractor Competence Assessment providing a benchmark health and safety standard against which Contractors Health and Safety Arrangements and Provisions are reviewed.

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Constructionline Gold

Constructionline Gold

Constructionline is the largest pre-qualification database in the UK and the UK’s leading procurement and supply chain management service.

The Constructionline Gold mark provides assurance to procurement teams and demonstrates that an organisation has entered into enhanced validation checks and prequalification questionnaires.

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Builders Profile

Builder’s Profile

Builder’s Profile is the open-access Common Database service providing compliance and PQQ information to the construction industry.

The secure Common Database enables subcontractors and suppliers to easily maintain and share information. For main contractors and clients it provides all the information, documents and tools required to manage a supply chain no matter how large or small.

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Supply Chain Sustainability School Gold

FRG are proud to be the first Security Company to be awarded Gold status by Supply Chain Sustainability School recognising our dedication to actively engage with sustainability best practise.

The Supply Chain Sustainability School is a collaboration between 65 of the largest construction clients and contractors to provide a virtual learning environment that aims to help suppliers and sub-contractors develop their sustainability knowledge and competence.

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UVDB Audited

UVDB is the utility industry pre-qualification system used across the UK. Working closely with key buying organizations in the sector, this community helps them achieve the highest standards of supply chain assurance.

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RISQS AuditStamp


FRG hold RSSB RISQS, independent supplier qualification scheme for all products and services procured by the UK rail transport industry.

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British Safety Council

The British Safety Council is the largest corporate health and safety membership organisation working alongside its members to achieve the vision that no-one should be injured or made ill at work.

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The British Institute of Cleaning Science (BICSc) is the largest independent, professional and educational body within the cleaning industry, with over 45,000 Individual and Corporate Members.

As Corporate Members, FRG are committed to investing in our staff, following the BISCs code of conduct and supporting the Institute’s mission of raising the standards of education and building awareness of the cleaning industry through professional standards and accredited training.

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Armed Forces Covenant

We have just signed the Armed Forces Covenant as demonstration to our recognition of the Armed Forces Community and the value they bring to the country and our organisation.

The covenant focusses on fair treatment and helping members of the armed forces community have the same access to government and commercial services and products as any other citizen. The Armed Forces community includes those in-service personnel (including reservists) and veterans and also those who care for, depend on, or are close family members of these groups of people.

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Living Wage Foundation Recognised Service Provider

We are a Recognised Service Provider proudly working with the Living Wage Foundation to promote the real Living Wage. We believe in paying a decent wage to our staff, who carry out vital work for many organisations, and therefore always provide a Living Wage costed bid to all our clients. This gives them the chance to decide if the Living Wage is right for their organisation. We also pay the Living Wage to all staff in our head office and core functions.

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Cyber Essentials

Cyber Essentials is a government backed scheme to help businesses guard against cyber attack.

Certification demonstrates that an organisation holds itself to a high standard of cyber security and maintains a strict stance on cyber security in accordance with the UK’s National Cyber Security Programme.

Gate Safe

Gate Safe

FRG is a Gate Safe Aware approved installer. Gate Safe was set up in 2010, following the tragic deaths of two children in separate automated gate accidents and has one simple objective – to raise the standards in safety for electric gates and prevent any further accidents.

The Gate Safe register was established in 2012 following the rollout of the IOSH approved Gate Safe Aware training.  It represents a nationally recognized body of installers who have undergone specialist practical training to equip them with the requisite skills and knowledge required to install a safe and compliant automatic gate.

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Disability Confident Committed

Disability Confident Committed

As a Disability Confident Committed Employer we have committed to:

  • ensure our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people who meet the minimum criteria for the job
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term
  • health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people

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Inclusive Employers Standard Bronze

Inclusive Employers Standard Bronze

First Response Group is the first Security and FM services organisation to receive Inclusive Employers Standard accreditation.

The Inclusive Employers Standard (IES) is an evidence-based, objective, accreditation tool for assessing and promoting inclusion in the workplace and awards those meeting the Inclusive Employers Standard with accreditation. The assessment consists of 35 questions covering all the protected characteristics and wider I&D themes arranged over Inclusive Employers’ six pillars of inclusion Engage, Equip, Empower, Embed, Evaluate and Evolve across all areas of the business.

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FRG is an Affiliate Member of the United Kingdom Crowd Management Association

The mission of the UKCMA is to maintain, develop and improve standards of crowd management and security within entertainment, sporting and public events.

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Glasgow Chamber of Commerce member-logo-2023

Glasgow Chamber of Commerce

FRG is a Silver Partner of Glasgow Chamber of Commerce.

Founded in 1783, Glasgow Chamber of Commerce is the oldest Chamber in the English speaking world with continuous records.

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National Infrastructure Crime Reduction Partnership (NICRP)

The Partnership is a collaboration between Safer Business Networks, Opal, Smartwater, Police and partners from across the UK. It is designed to share intelligence and provide expert advice, training and support to combat metal crime across our communities and all sectors of business, with the aim of protecting property and targeting those engaged in these criminal offences. Covering the following Industries:

  • Agriculture
  • Heritage
  • Power
  • Rail
  • Telecoms
  • Transport


JobsAware Partner

As part of our commitment to fairness and transparency in the labour market, FRG are a JobsAware Partner.

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Community Safety Scheme Accredited

Community Safety Scheme Accredited

The Community Safety Accreditation Scheme (CSAS) creates a framework for public and private bodies to work in partnership with the police, providing an additional uniformed presence in communities to assist in reducing criminality and anti-social behaviour.

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Avetta is the world’s largest supply chain risk compliance network giving unparalleled visibility into your supply chain.


CIRAS Membership

CIRAS is the confidential safety hotline for the UK transport sector and related infrastructure services.

Membership of CIRAS allows FRG to actively contribute to the improvement of safety practices in the transportation sector, fostering a culture of continuous improvement and risk mitigation within our business and the industry at large.

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