Our experienced and dedicated team of SIA licensed Gatepeople and Traffic Marshals can ensure a safe flow of pedestrian and vehicle traffic through your site or premises, working to safety best practise and in compliance with all regulations.

Our Gateman and Traffic Marshals can provide the following services as required:

  • Provide a professional and welcoming first impression to visitors and contractors as they enter
  • Ensuring every access to site is recorded
  • Check credentials of each visitor/contractor to ensure all those entering site are legitimate
  • Provide clear information on site specific rules to each visitor
  • Give direction of where and how to park for all contractors/visitors
  • Operate pedestrian access control turnstile and/or vehicle barriers
  • Provide a communications link with the management team regarding issues such as unknown visitors, a full car park, unexpected deliveries etc
  • Communicating with drivers and guiding vehicles to ensure manoeuvres are conducted safely
  • Taking appropriate initial action in the event of an incident.

Delivering quality

We believe in continuous training and development programmes to ensure our Gatepeople and Traffic Marshals deliver the latest security and safety compliance, coupled with unparalleled customer service.  Our employees receive professional assignment instructions and risk assessments and robust lone worker welfare support.

Tailored packages

We understand the need to strike the ideal balance between electronic security solutions and physical presence, giving you peace of mind while maximising cost efficiency.

Our bespoke packages integrate our manned security guard services with the latest CCTV security and Access Control technology solutions adding additional layers of security to your business while reducing costs.

NSI Gold

NSI Gold

NSI is the most rigorous inspection for businesses operating in the security industry. NSI Guarding gold is the mark of approval for the elite reflecting our commitment to high standards of service, integrity, technical expertise and professionalism.

Proud to be an ACS Pacesetter

Only Approved Contractor Scheme security guarding companies scoring in the top 15% in Security Industry Authority (SIA) benchmarking and assessments are eligible to join this elite group.

Jennie Duff
Security Enquiries

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First Response Group can provide full details should you wish to consider them at any of your properties, we are using them and find them first class so have no hesitation in recommending them.

Estates Manager

We found the service and support provided by First Response Group on this project to monitor bus queues and pedestrian traffic flow invaluable.

Project Management Assistant
Network Rail (Infrastructure)

I am impressed with the level of security cover and would like to pass on a well done to all guards at First Response Group.

Health & Safety Inspector
Construction & Tunnels

The service we have received from FRG has been phenomenal. Fantastic technology, courteous and capable operatives. Highly recommended.

Senior Site Manager

Sonya Zajac in your office is incredibly responsive and efficient and we are very happy with the service we get from her. Please ensure she is commended.

Associate Director
(Property Management)