What We Do
As a commercial business owner and employer, you know how important your property and buildings are to your success. The infrastructure supporting this is multifaceted and requires strategic management, and this is why appointing First Response Group to manage your facilities could be critical to the ongoing prosperity of your business.
Facilities management goes beyond just maintaining the physical structure of your buildings. At FRG, we take a comprehensive approach, managing everything from general property maintenance, landscaping, and groundskeeping to the upkeep of mechanical and electrical systems, fixtures, appliances and shared spaces. We also provide services which help support your health and safety compliance responsibilities, such as cleaning and hygiene and pest control – so nothing slips through the cracks.
As critical business assets, your various facilities need to operate efficiently and effectively, but also in compliance with the regulations that apply to your sector. We work closely with you to understand your needs, implement effective systems, and ensure ongoing compliance – all with sustainability, performance, and cost-effectiveness in mind.
How We Work
Managing a facility can be complex, involving multiple disciplines, considerable knowledge and the ability to balance competing priorities. That’s why at First Response Group, we offer a Total Facilities Management (TFM) solution: a fully integrated service that takes the management burden off your business and delivers specialist support where you need it most.
Good facilities management can unlock serious value – It can reduce costs, boost operational efficiencies, reduce risks on site and keeps you compliant. It also helps extend the life of your assets so you get the most out of your investment in the long term. Our facilities management approach provides a system of planned, preventive maintenance, project management and emergency response to ensure health, safety and wellbeing across all your site.
We work with you to agree a clear scope of responsibility across single or multiple sites and we keep performance on track through defined objectives and KPIs. With FRG as your facilities partner, you can expect enhanced productivity, improved quality of services and real, sustainable cost savings.
More than anything, our total facilities management removes a considerable drain on your resources, so you can focus on the bigger picture knowing your facilities are in expert hands and built for the future.
Why Choose FRG
When choosing a facilities management services provider, the most valuable asset you are looking for is expertise – the skills and experience required across multiple disciplines to manage your sites effectively. At First Response Group, we’ve built that expertise by working with organisations across a wide range of industry sectors. Our ability to develop robust procedures and to adapt them successfully across diverse working environments with different regulatory frameworks, sets us apart as a flexible and high performing facilities management provider.
Because we have worked across so many sectors, we have a strong knowledge and appreciation of the daily challenges you face. That insight helps us to shape our programme of facilities management services around what really matters to you. Our focus on practical, cost-effective solutions helps drive efficiencies both today and in the future.
We provide responsive, reliable people who are trained, experienced and accredited and who quickly become an asset to your organisation. Many of our professionals bring specialist expertise and deliver a high standard of service that reflects the values and expectations of your business. Facilities management plays a critical role in your organisation and has an influence on many different cost streams and operational areas, with First Response Group you are partnering with an organisation who understands the impacts of good FM and works with you to deliver over a range of effective and practical solutions that make a real difference to your bottom line.
Are you looking for a reliable FM provider that can help with the following?
Our team of industry professionals manage all your building and facilities requirements to provide reliability and exceptional value for money without compromising on safety, service and quality.
We provide FM services to offices, building sites, student accommodation, shops and many more premises.
We cover all of England, Wales and Scotland with our full, facilities management services.
Sectors we operate in
Full-service FM packages
It is essential your premises run efficiently and safely to maximise business productivity and to protect your reputation. By managing all your planned and reactive facilities management needs we can ensure your building runs smoothly while streamlining your processes, allowing you more time to concentrate on your core business functions.
Our unrivalled facilities management experience can be tailored to meet your needs whether you are a commercial organisation (office, warehouse, industrial or leisure) a public sector organisation (education, local authority or healthcare) or a retail organisation.
Compliance experts
With ever increasing compliance demands, lack of regulatory awareness can jeopardise safety and lead to substantial fines and negative business exposure. Our experienced FM and Site Set Up teams receive continual training and development to keep pace with the continually changing regulatory landscape, making sure your premises and projects are always safe and compliant.
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