For healthcare professionals to deliver a quality patient-focussed service, the environment must be welcoming and safety conscious.

For many years we have worked closely with healthcare providers in the public and private sector including hospitals, GP surgeries, clinics, labs, dental surgeries and retirement homes. Health and safety is at the heart of everything we do and we provide a range of healthcare security systems designed for busy environments including CCTV, access control and fire alarm systems, complying with industry legislation and best practise, enabling healthcare professionals to focus on patient care.

Vehicle Barriers & ANPR

Our convenient and efficient vehicle barrier and ANPR systems are the ideal solution to manage your visitor and staff car park entrances and exits around the clock.

From simple barrier systems to allow vehicles in and out of your site during opening hours to automatic license plate (ANPR) recognition to allow pre-registered cars and ambulances automatic entry to designated areas, such as staff car parks and patient drop off areas, we have the right system for your healthcare setting.

Vehicle Barriers and ANPR

Intruder Alarm

Our integrated intruder alarms provide a powerful deterrent against unauthorised entry. We tailor our solutions to the needs of your healthcare facility and use the latest innovative technology, including inertia sensors, glass break and vibration detection, to ensure fast, real time alerts.

Access Control and Intercom

Video Intercom

Our comprehensive range of video entry products enable efficient and convenient two-way audio and video verification for entry control.

Access Control

Access Control

Strictly controlling access helps maintain contamination free environments only accessible by staff with the required permissions.

Our healthcare facility access control design, installation and maintenance services help you manage the flow of people through your buildings by limiting access to restricted areas such as pharmacies, consultation rooms, theatres, and imaging suites to authorised personnel. We offer a full range of proximity systems, fob and card readers, keypads and biometrics based on the security and access requirements of your facility.

We have extensive experience working with government and privately funded hospitals, clinics, labs, and surgeries so you can be sure of access control solutions that work in unison with day-to-day healthcare functions to protect your staff, patients and visitors.

Access Control

CCTV Security Systems

Our healthcare HD CCTV surveillance solutions provide comprehensive security for staff patents and visitors across all areas of your facility. We use a combination of fixed point and panoramic 360-degree cameras to give you precise details while covering every angle. Our solutions also include powerful night vision cameras to monitor your car parks and outdoor areas 24/7.

If you have an existing security system our expert teams can provide professional maintenance and repair services to keep.

CCTV Healthcare

Body Worn Cameras

Our range of body worn cameras capture video, audio and images on the move. They record vital metadata such as date, time, GPS location, device number and user details for the purpose of providing evidence of an altercation if needed.

Panic Button

Capacity Management

To minimise transmission rates, every healthcare facility needs to control visitor numbers. Our people flow solutions provide real-time capacity guidance for your staff, patients and visitors with visible and audible notices.

Our people counting solutions can also help you optimise staffing schedules by using the insights to precisely increase the number of staff during busy times to improve services, and then reduce staff during quieter times. Visitor flow reports can also help you plan and enhance your marketing strategies.

CCTV Healthcare

Temperature Screening

Our innovative Fever Screen thermographic solutions can detect elevated body temperatures amongst moving crowds, helping you quickly and accurately identify and isolate visitors to minimise transmission and protect your staff, patients and the public.

CCTV Healthcare

Fire Alarms

In environments where the mobility of patients is restricted the need for a reliable fire alarm system ensuring early detection to stop the spread of a fire and enable a controlled evacuation of areas at risk is paramount.

FRG provide integrated fire alarm systems of all levels and grades to help healthcare providers across the UK protect staff, patients and visitors, and expensive medical equipment. Our solutions include full maintenance and repair services to ensure compliance with your fire safety policies and regulatory legislation, and to keep your system functioning efficiently to reduce false alarms and minimise patient disruption.

Fire Alarms

Warden/Nurse call and panic buttons

Our full range of emergency assistance alarms easily allows a person in distress to call for help from their bedside or in isolated areas of your healthcare site such as disabled toilets.

Pull for Help

CCTV & Alarm Monitoring

Our integrated approach allows you to monitor all your CCTV and alarm systems from one central location for optimised situation awareness. You get real-time notifications of unauthorised access attempts with the location tagged and you can view footage from your CCTV systems of the incident unfolding allowing you to quickly initiate the appropriate response.

CCTV Monitoring

Access Control Management

Our access control security systems include a user friendly dashboard to allow for complete system management including adding, editing or deleting users, grouping doors to create zones, opening doors remotely and initiating full site lockdown protocol in the event a terror attack or emergency situation.

Access Control and Intercom

AV Installation

We can help with any aspect of your healthcare setting audio-visual requirements, including waiting room digital signage and remote consultation solutions, to improve patient communication and help your facility run more efficiently.

Whether you need a brand new solution or are looking to replace an aging system, our professional engineers can help you select the right equipment with full preventative maintenance and reactive repair plans to keep your investment working for you, your staff and patients.

AV Installation
Case Study

Sheffield Teaching Hospitals NHS Foundation Trust – Access Control System Replacement

Sheffield Teaching Hospitals NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts employing 17,000 people across community health services and five of Yorkshire’s best known teaching hospitals.

The swipe card access control system at four of the trust’s key hospitals had been run to failure requiring a complete system replacement. FRG installed an innovative networked access control system across the 4 hospital sites to provide a secure environment without hindering people flow. Every door across the multiple sites is networked to a cloud based central database improving efficiency and safety and the proximity system is more reliable than the old swipe cards allowing staff to move around the building faster. The contactless nature of the system also helps to improve hygiene levels; a key factor for medical environments.

To keep the building running at full speed with minimal disruption to patient care FRG implemented a shift working pattern. Strict hygiene measures were also implemented by every FRG employee on site including regular handwashing and dust minimisation practises to ensure a clean environment was maintained. The installation programme was successful with no security issues reported or interference with the functioning of the hospital during the works.

NSI Gold


NSI is the most rigorous inspection for businesses operating in the security industry. NSI NACOSS Gold is the premier electronic security systems scheme designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

FIA Logo

Fire Industry Association

FRG are a member of the FIA (Fire Industry Association), the largest fire protection trade association in the UK.

The FIA is a not-for-profit organisation and a major provider of fire safety training. Its objective is to promote, improve and perfect fire protection methods, devices, services and apparatus through the representation of members, providing technical support, guidance and opportunities for professional advancement through education and appropriate regulation.

Troy Moffatt
Technology Enquiries

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Total satisfaction from our nationwide customers
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or call 0330 124 5670

Sonya Zajac in your office is incredibly responsive and efficient and we are very happy with the service we get from her. Please ensure she is commended.

Associate Director
(Property Management)

First Response Group can provide full details should you wish to consider them at any of your properties, we are using them and find them first class so have no hesitation in recommending them.

Estates Manager

The service we have received from FRG has been outstanding across the board. We are extremely happy with our experience.

Senior Site Agent
Major Projects

They understood the rigorous requirements of this flagship project and had the technical expertise to deliver the most advanced camera system I have ever used.

Senior Site Agent
Major Projects

I am impressed with the level of security cover and would like to pass on a well done to all guards at First Response Group.

Health & Safety Inspector
Construction & Tunnels