From leisure centres and sports venues to concert halls, museums and hotels, the leisure and hospitality industry is a vibrant and dynamic sector driven by outstanding customer service. To support the operational challenges of these high footfall venues, FRG provide comprehensive security and fire alarm systems for the hospitality and leisure sector providing a safe and reliable environment for everyone to enjoy.

Whether it is restricting guest access to specific areas of your hotel or ensuring capacity management in gyms, our experience working with businesses and events of all sizes means we understand the importance of safety and security  in and around your premises for staff, members and guests. Our innovative and powerful technology solutions can help monitor your business and improve operational efficiency while keeping surroundings safe and welcoming.

Vehicle Barriers & ANPR

From simple barrier systems to allow vehicles in and out of your grounds during opening hours to automatic license plate (ANPR) recognition to admit pre-registered cars automatic entry to designated areas, such as pre-paid guest parking or staff car parks, we have the right vehicle access control system to manage all your drop off and parking needs.

Vehicle Barriers & ANPR

Intruder Alarm

Our integrated intruder alarms provide a powerful deterrent against trespassers and opportunistic thieves. We tailor our solutions to the needs of leisure and hospitality sector premises and use the latest innovative technology, including inertia sensors, glass break and vibration detection, to ensure superior real time alerts.

Intruder Alarm

Access Control

Our user-friendly access control systems help you monitor and manage your guests to ensure access is only granted to designated areas of your venue. Our technology can integrate with member management platforms, allowing different levels of access to different areas such as gyms and spas according to membership agreements, and time and attendance software to record and control admittance. These systems can also be used to restrict access to staff only areas to protect your employees, equipment and operations.

We offer a full range of card readers, keypads, biometrics, speed gates and turnstiles tailored to the specific needs of your leisure and hospitality setting, all delivered with first class service from our experienced teams. If you already have an access control system in place we can help you with planned and reactive maintenance to keep your staff and guests moving 24/7.

Access Control

Capacity Management

For efficient health and safety our innovative people counting cameras can help you monitor and manage the number of people in your venue. Our systems can monitor your main entrance and exits to give a full building headcount, or you can target specific areas of your facility which are prone to crowding such as gyms or bar areas. To improve personnel management the technology can provide daily, weekly and monthly visitor flow reports to ensure you have the right number of staff in the right places, at the right times.

Capacity Management

Fever Screening

Our innovative Fever Screen thermographic solutions can detect elevated body temperatures amongst moving crowds, helping you quickly and accurately identify and isolate guests to minimise transmission and protect your venue.

Fever Screening

CCTV

It is essential to ensure your staff and guests are protected whilst maintaining a relaxed atmosphere. Our extensive range of HD CCTV surveillance solutions provide discreet security and loss prevention across all areas of your leisure and hospitality business without impacting the enjoyment of your customers.

We don’t just secure the people and assets inside of your venue, our range of powerful night vision security cameras protect your car parks and grounds from antisocial and criminal activity around the clock.

If you have an existing CCTV system on site our professional engineers provide planned and reactive maintenance services to ensure optimised surveillance and security.

CCTV

Fire Alarms

To protect your guests, your workforce and your business, we provide bespoke fire alarm systems of any Level and Grade designed to the requirements of your venue to ensure fast detection and quick evacuation alert. Reliability is key in the leisure and hospitality industry, no guest wants to be woken from their comfy bed at 3am or assembled to the car park in their swimming costume due to a false alarm, so we provide preventative and reactive maintenance services to help you comply with your legal responsibilities and minimise system errors.

Fire Alarms

Warden Call

Our full range of emergency assistance alarms easily allow a person in distress to call for help from disabled toilets, changing rooms and isolated areas of your venue.

Warden Call

AV Installation

Our multi skilled experts help businesses in the leisure and hospitality sector make a lasting impression with stunning and efficient AV solutions.

Whether you need a brand new system designed or a legacy system upgrade, we can help with any aspect of your audio-visual projects including reception digital signage, video walls, projection and sound equipment and video conferencing solutions. Our systems are designed with functionality in mind, but also to impress so to ensure maximum wow factor we provide full preventative maintenance and reactive repair services.

NSI Gold

NSI NACOSS Gold

NSI is the most rigorous inspection for businesses operating in the security industry. NSI NACOSS Gold is the premier electronic security systems scheme designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

FIA Logo

Fire Industry Association

FRG are a member of the FIA (Fire Industry Association), the largest fire protection trade association in the UK.

The FIA is a not-for-profit organisation and a major provider of fire safety training. Its objective is to promote, improve and perfect fire protection methods, devices, services and apparatus through the representation of members, providing technical support, guidance and opportunities for professional advancement through education and appropriate regulation.

Troy Moffatt
Technology Enquiries

Our technology team are awaiting your enquiry.

  • This field is for validation purposes and should be left unchanged.
Total satisfaction from our nationwide customers
We Listen. We Respond. We Deliver.
Contact Us Today

or call 0330 124 5670

I am impressed with the level of security cover and would like to pass on a well done to all guards at First Response Group.

Health & Safety Inspector
Construction & Tunnels

Can you please pass on my continued thanks to the guards who have once again done a superb job.

(Construction)

They understood the rigorous requirements of this flagship project and had the technical expertise to deliver the most advanced camera system I have ever used.

Senior Site Agent
Major Projects

The service we have received from FRG has been outstanding across the board. We are extremely happy with our experience.

Senior Site Agent
Major Projects

Sonya Zajac in your office is incredibly responsive and efficient and we are very happy with the service we get from her. Please ensure she is commended.

Associate Director
(Property Management)