Comprehensive retail security and fire protection systems to efficiently improve safety and protect your profits.

With the cost of UK retail theft soaring to upwards of £700M the security and efficiency of your retail premises has never been more important.

Our experts conduct thorough risk assessments to ensure our security systems target your specific areas of vulnerability to reduce risk across all areas of your business including theft, people flow, health & safety and system management. Whether you need a comprehensive CCTV, fire alarm or access control system designed from the ground up or support to maintain and improve existing functions we have the bespoke solution for your retail premises

Vehicle Barriers & ANPR

Our convenient and efficient vehicle barrier and ANPR systems are the ideal solution to manage your car park entrances and exits around the clock. From simple barrier systems to allow vehicles in and out of your site during opening hours to automatic license plate (ANPR) recognition to allow pre-registered cars automatic entry to designated car parks, such as staff car parks, our reliable solutions simplify vehicle access management.

Vehicle Barriers & ANPR

Intruder Alarm

Our integrated intruder alarms provide a powerful deterrent against theft. We tailor our solutions to the needs of your retail premises and use the latest innovative technology, including inertia sensors, glass break and vibration detection, to ensure superior real time alerts.

Intruder Alarm

Video Intercom

Our comprehensive range of video entry products enable efficient and convenient two-way audio and video verification for entry control.

Video Intercom

Access Control

Our user-friendly access control systems help you manage the flow of people through your stores by limiting access to restricted areas such as stock rooms and staff rooms to authorised personnel while recording all entries. We offer a full range of card readers, keypads and biometrics tailored to the access requirements of your store.

Access Control

Capacity Management

We use innovative people counting cameras to monitor and manage the number of people in your retail setting for full compliance with health and safety regulations. Our systems can provide daily, weekly and monthly visitor flow reports for improved reporting and scheduling.

Capacity Management

Temperature Screening

Our innovative Fever Screen thermographic solutions can detect elevated body temperatures amongst moving crowds, helping you quickly and accurately identify shoppers to minimise transmission and protect your workforce.

Temperature Screening

CCTV Security Systems

Our extensive range of HD CCTV surveillance solutions provide security and loss prevention across all areas of your retail business including shop floors, POS, stock and staff rooms. And monitoring doesn’t stop at your shop door, our powerful night vision security cameras to protect your car parks and grounds.

If you already have a CCTV system installed, our professional engineers can help you with preventative maintenance and emergency repair to ensure your business is always protected.

CCTV Systems

Heat Mapping

Our advanced CCTV analytics give an in depth understanding of your customers movements and distribution in store, allowing you to optimise your store layout to avoid bottlenecks, maximise product engagement and ensure you have your sales staff in the right place at the right time.

Heat Mapping

Queue Management

Density control analytics provide real time alerts on queue lengths allowing your staff to direct customers to quieter purchase points or open additional tills.

Queue Management

Fire Alarms

To protect your customers, your workforce and your stock we provide bespoke fire alarm systems of any Level and Grade designed to the requirements of your retail premises to ensure fast detection and quick evacuation alert.

For added peace of mind and to ensure compliance with your fire regulatory responsibilities we offer fire alarm maintenance and repair plans.

Fire Alarms

Warden Call

Our full range of emergency assistance alarms easily allows a person in distress to call for help from your disabled toilets.

Warden Call

CCTV & Alarm Monitoring

Our integrated approach allows you to monitor all your CCTV and alarm systems from one central location for optimised situational awareness and management efficiency. When an event alert occurs see where and what is happening in real time to aid a rapid response.

CCTV Systems

Access Control Management

Our access control security systems include a user friendly dashboard to allow for simple system management including adding, editing or deleting users, grouping doors to create zones, opening doors remotely and initiating site lockdown protocol at the touch of a button.

Access Control

Vehicle speed limit and illegal parking control

To reduce accidents around your loading bays our innovative CCTV systems can detect and alert speeding vehicles and illegal parking to ensure safety.

Parking Control
NSI Gold

NSI NACOSS Gold

NSI GoldNSI is the most rigorous inspection for businesses operating in the security industry. NSI NACOSS Gold is the premier electronic security systems scheme designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

FIA Logo

Fire Industry Association

FRG are a member of the FIA (Fire Industry Association), the largest fire protection trade association in the UK.

The FIA is a not-for-profit organisation and a major provider of fire safety training. Its objective is to promote, improve and perfect fire protection methods, devices, services and apparatus through the representation of members, providing technical support, guidance and opportunities for professional advancement through education and appropriate regulation.

Troy Moffatt
Technology Enquiries

Our technology team are awaiting your enquiry.

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The service we have received from FRG has been phenomenal. Fantastic technology, courteous and capable operatives. Highly recommended.

Senior Site Manager
Utilities

They understood the rigorous requirements of this flagship project and had the technical expertise to deliver the most advanced camera system I have ever used.

Senior Site Agent
Major Projects

The service we have received from FRG has been outstanding across the board. We are extremely happy with our experience.

Senior Site Agent
Major Projects

Sonya Zajac in your office is incredibly responsive and efficient and we are very happy with the service we get from her. Please ensure she is commended.

Associate Director
(Property Management)

I am impressed with the level of security cover and would like to pass on a well done to all guards at First Response Group.

Health & Safety Inspector
Construction & Tunnels