As trusted security provider to Q-Park, FRG delivered a surveillance system upgrade programme replacing 1,100 analogue CCTV cameras with HD vandal resistant network cameras to provide high-definition quality footage across 47 different Q-Park locations. The main focus of the £500,000 investment was to improve monitoring of activity in the pedestrian stairwells and parking areas, leading to an improvement in service to Q-Park’s customers. FRG successfully upgraded all cameras across a fully scheduled eight month period with no impact on the day to day operations at Q-Park’s facilities.
When ALDI asked FRG to help source Social Distancing Officers in response to the COVID-19 pandemic lockdown we rapidly responded. The next day our SIA licensed security officers were in place at 8 stores, ensuring social distancing measures were followed and staff and assets were protected.
Due to the professional, fast and flexible services provided by FRG, what began as a weekend of cover at 8 stores became 2 months of cover across 40 stores. By the end of May 2020 we had provided over 8,000 COVID-19 security hours across 40 ALDI stores.
XL Joinery Head Office Integrated Fire and Security System
XL Joinery are a market leading supplier of wooden doors supplying over 400,000 doors every year to the public and private sector. As part of a £7.6M office and warehouse refurbishment programme at their head office in West Yorkshire, FRG designed and installed an integrated fire alarm and security system to protect the vast 16,000m2 building and the stock housed within.
To provide state of the art fire detection FRG installed an advanced L1M P1 addressable fire alarm system to all areas of the building including innovative Fire Alarm Aspiration Technology (FAAST) in the warehouse to provide ultra-early detection of combustion even before smoke is present. This gives extra time for the fire threat to be minimised, preserving life, protecting stock and maintaining business continuity.
To secure the premises from intruders FRG installed layers of security to the building creating rings of protection around the property. Activity within 10m of the site triggers the Perimeter Intruder Detection System and activates 20 full HD CCTV tracking surveillance cameras covering the outside of the building and internal entry doors and emergency exits. Via remote monitoring from the FRG Control Centre any suspicious activity can be tracked and, if necessary, mobile guards deployed. If any of the external doors are breached the intruder alarm is set off to further alert and deter.
First Response Group provide manned security to iPort, the world’s most advanced multimodal logistics park helping companies such as Amazon, CEVA, Fellowes and Lidl distribute goods nationwide.
The 24/7 manned security provision comprises of two security officers during the day and two at night. Each pair alternates between patrolling the main estate, including the highways, construction areas and lakes, while the second officer remains desk-based, monitoring the main estate CCTV and access control/ANPR systems which are owned and managed by Verdion, the site developer. This dual officer positioning allows for optimal incident escalation with full collaboration with the FRG Central Control Centre, the client – Barnsdales FM, Verdion, tenant teams and the emergency services as required.
FRG’s team of experienced security experts deliver more than a security service, they act as trusted security, compliance and loss prevention advisors, fully engaged with the needs of iPort.
First Response Group Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding, Key Holding and Public Space CCTV.
FRG currently holds NSI Guarding Gold approval for the provision of Manned Guarding and Keyholding services, NSI NACOSS Gold approval for the provision of CCTV, Access Control an Intruder Detection services, NSI EMS Gold approval and NSI H&S Gold approval.