We supply, install and maintain a full range of standalone or multiple location disabled persons toilet alarms and emergency assistance alarms to easily allow a person in distress to call for help.

User friendly, versatile systems

Our easy to operate systems are fully compliant with BS8300:2018 and can be fitted in disabled toilets, or in areas where is it crucial an emergency alarm can be raised easily, in settings such as healthcare, leisure venues, retirement care homes and commercial premises.

Our solutions include:

  • Wide range of ceiling pull cords and call buttons
  • Standalone disabled toilet alarms
  • Multiple alarm points
  • Central control stations
  • Battery back up
  • Networked solutions

Maintenance and repair

We offer cost-efficient planned maintenance and reactive repair contracts to ensure your emergency assistance alarms are functioning correctly 24/7/365. Our professional engineers are trained to deliver the highest quality of service across individual systems or full site contracts.

NSI Gold


NSI is the most rigorous inspection for businesses operating in the security industry. NSI NACOSS Gold is the premier electronic security systems scheme designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

Troy Moffatt
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Sonya Zajac in your office is incredibly responsive and efficient and we are very happy with the service we get from her. Please ensure she is commended.

Associate Director
(Property Management)

Can you please pass on my continued thanks to the guards who have once again done a superb job.


We found the service and support provided by First Response Group on this project to monitor bus queues and pedestrian traffic flow invaluable.

Project Management Assistant
Network Rail (Infrastructure)

The service we have received from FRG has been outstanding across the board. We are extremely happy with our experience.

Senior Site Agent
Major Projects

The service we have received from FRG has been phenomenal. Fantastic technology, courteous and capable operatives. Highly recommended.

Senior Site Manager