We specialise in the design, installation and maintenance of commercial fire alarm systems meeting and exceeding all European standards and insurance requirements.

If you are looking to hire temporary fire alarm systems for construction sites visit SmartSite temporary fire alarms page.

Permanent fire alarm systems

Fire moves fast and can be devastating to life and your property. Compliance to the latest BS5839 fire legislation ensures early detection so that your employees can act quickly in the initial stages of a fire to significantly reduce risk to life and assets.

We can provide bespoke fire alarm systems of any Level and Grade to protect your staff, customers, visitors and assets. We take pride in our innovative long-term solutions providing low lifecycle costs and true value for money coupled with exceptional and personal customer service.

Our permanent fire alarm systems include:

  • Conventional fire alarm systems
  • Addressable fire alarm systems
  • Analogue addressable fire alarm systems
  • Wireless fire alarm systems
  • Aspirating smoke detection systems

Dedicated service

Our fire alarm services are delivered by a professional, dedicated team including your own personal Account Manager, fully qualified and rigorously trained engineers and fully comprehensive warranties and guarantees. For peace of mind our Central Control Centre can monitor your systems remotely to ensure your premises are in safe, reliable hands around the clock.

Maintenance and repair

Maintenance is an essential part of commercial fire alarm safety regulations and can help minimise false alarms. We provide comprehensive and compliant fire system maintenance to ensure your systems are operating at optimum levels. Our plans are flexible and can adapt to the needs of your business.

Integration for enhanced safety and efficiency

Our fire systems can be designed to trigger other fire safety procedures such as integrated access control systems to ensure your evacuation routes are accessible and provide accurate roll calls for head count. This helps to identify exactly who is safe once the building has been evacuated. CCTV systems can also be synced to automatically archive footage relating to emergency events to aid Health & Safety reporting.

Fire watch & waking watch services

We also provide expert 24/7 Fire Watch services, also known as Waking Watch services, for any high-rise building, apartment blocks, commercial or vacant property. Find out about our Fire Watch & Waking Watch services.

FIA Logo

Fire Industry Association

FRG are a member of the FIA (Fire Industry Association), the largest fire protection trade association in the UK.

The FIA is a not-for-profit organisation and a major provider of fire safety training. Its objective is to promote, improve and perfect fire protection methods, devices, services and apparatus through the representation of members, providing technical support, guidance and opportunities for professional advancement through education and appropriate regulation.

Troy Moffatt
Technology Enquiries

Our technology team are awaiting your enquiry.

  • This field is for validation purposes and should be left unchanged.
Total satisfaction from our nationwide customers
We Listen. We Respond. We Deliver.

or call 0330 124 5670

First Response Group can provide full details should you wish to consider them at any of your properties, we are using them and find them first class so have no hesitation in recommending them.

Estates Manager

We found the service and support provided by First Response Group on this project to monitor bus queues and pedestrian traffic flow invaluable.

Project Management Assistant
Network Rail (Infrastructure)

Sonya Zajac in your office is incredibly responsive and efficient and we are very happy with the service we get from her. Please ensure she is commended.

Associate Director
(Property Management)

Can you please pass on my continued thanks to the guards who have once again done a superb job.


The service we have received from FRG has been phenomenal. Fantastic technology, courteous and capable operatives. Highly recommended.

Senior Site Manager