ALDI praise FRG COVID-19 social distancing officers operational response

ALDI UK have praised FRG’s rapid and flexible response helping ALDI stores in Northern England and North Wales implement social distancing measures during the COVID-19 UK lockdown.

In March 2020 ALDI’s current national framework security provider was struggling to supply Social Distancing Officers to ALDI stores in Northern England and North Wales in response to the COVID-19 pandemic. ALDI asked FRG to help cover the shortfall and provide at short notice Social Distancing Officers at 8 stores during opening hours, starting the next day.

Due to the professional, fast and flexible services provided by FRG, what began as a weekend of cover at 8 stores became 2 months of cover across 40 stores. By the end of May FRG had provided over 8,000 COVID-19 security hours to ALDI.

ALDI considered the response extremely successful, praising FRG’s Operational Control team:

“John has been fantastic – he has been contactable and efficient in dealing with any issues.”

Jaime Sinnott, Store Operations Assistant, ALDI UK

Read the full case study here.

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