What We Do
As a commercial business owner and employer, your primary responsibility is to protect what matters most –  your people and your business. Your workforce is your most valuable asset, and you have a legal and moral duty to provide a safe and comfortable working environment. At the same time your physical assets – buildings, product, equipment and machinery – must be protected to keep operations compliant, efficient and resilient.
At First Response Group we offer a comprehensive range of security services designed to support your specific business needs. Whether you require out-of-hours coverage, visible customer-facing support or something specific for a high risk site, we’ll develop a flexible dedicated security programme built around your risk profile, your priorities and operational requirements.
By partnering with First Response Group, you’re getting more than just a service – you’re gaining a trusted partner with real multi-sector experience and expertise in identifying and managing security risks. Our licensed and accredited security professionals who work closely with you and become an extension of your team, using proven methods to protect your business and your people.
How We Work
Our approach to identifying and managing your security needs is based on two focus areas: consultation and delivery. We believe that effective security starts with a deep understanding of your unique environment, risks and operational priorities. Our consultative process begins before a single service is deployed, and it doesn’t end once delivery starts. We work closely with you to ensure that our solutions evolve as new security risks arise, people change and operations shift.  We don’t simply deliver a solution and step away. Security demands constant attention, adaptability, and vigilance. That’s why we remain engaged throughout, reviewing and refining our service to ensure you always receive a robust, responsive, and future-proof security solution.
We initiate our consultation process with a complete survey of your site. This will help identify your security needs and operational dynamics, and then in talks with you we can start to design a tailored security solution. We’ll agree not only on the scope, costs, and terms — but also on the objectives and outcomes you want to achieve and how the solutions will be implemented on the ground. Our aim is always to ensure our security services seamlessly fit into your everyday operations and we become a practical extension of your team.
In terms of delivery, we ensure a robust implementation plan is in place from day one ensuring clarity and a smooth transition. To maintain the highest standards, we carry out regular weekly and monthly audits of our team to ensure key performance metrics are met and all procedures are being followed. We adopt a ‘contract development’ approach, which means our service is not static. It is continuously monitored and adaptive to your evolving needs. This proactive model ensures that we identify weaknesses, respond to emerging threats and enhance our support with new and innovative solutions.
Why Choose FRG
At First Response Group, our extensive knowledge of multiple industry sectors means we understand the everyday challenges that come with them. This insight helps us to work closely with you to shape services that aren’t just effective, but practical. We take the time to understand how your operation runs so we can fit in seamlessly and support you where it matters most.
As one of the most widely accredited organisations in the security sector, we are trusted to deliver excellence, compliance and professionalism. Our teams of SIA-licensed security professionals, include customer-facing teams, specialist canine units and operatives trained in advanced first aid, physical intervention or behavioural detection. Whether you need a highly visible deterrent to deter threats or discreet support in sensitive settings, we provide the right people for every scenario.
Our service is designed to be fully flexible and scalable, adapting to short term demands or long-term requirements. We can respond rapidly to out-of-hours requirements and shifting site conditions, ensuring your protection remains uninterrupted and proportionate to your needs.
When it comes to security there is no substitute for experience. At First Response Group we rely on proven methods, live site intelligence, and continuous improvement to deliver robust security controls. Every service is tailored to your needs, actively monitored and continuously refined to ensure complete security and peace of mind.
The right security solution for your business
Whether you require customer-facing security services for your commercial premises, mobile patrols for vacant properties or traffic management for a construction and infrastructure site, we can provide experienced and reliable static and mobile manned security solutions that put robust controls in place exactly where you need them.
Construction Site Services
Stadium, Arena & Event Security
Sectors we operate in
SIA Licensed
Whether you require customer facing security for your commercial premises, mobile patrols for vacant properties or traffic management for a construction and infrastructure site, we can provide experienced and reliable static and mobile manned security solutions that put robust controls in place exactly where you need them.
Industry specialists
Our vast cross-industry expertise allows us to adapt our knowledge to your specific needs. We have worked with organisations across all commercial and corporate sectors, giving us the experience and knowledge to look after your manned safety and security requirements.
Featured Service
DetectPlus M-PIDS: Mobile Perimeter Intruder Detection
Redefining rapid deployment temporary surveillance for your construction site, vacant property or event. Find out more.
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