Vacant Property

First Response Group Case Studies

Vacant Property

First Response Group Case Studies

Derbyshire: Trespass Incident Response

FRG deliver security services to a large vacant mill, over 150,000sq ft in size, in the heart of Derbyshire. Historically the vast size of the vacant mill had caused security issues plus peregrine falcons nest on site. Peregrine falcons are protected under the Wildlife and Countryside Act 1981 making it illegal to interfere with the birds or their nests.

FRG Detect temporary monitored visual alarm cameras are installed around the mill covering all vulnerable areas. The cost-effective wireless system is equipped with night vision and remotely monitored 24/7 from the FRG Central Control Room.

During the night, the FRG Detect system detected trespassers on site and alerted the FRG Central Control Room who immediately issued an audio warning and the trespasser fled. Later the same night, the security system activated again showing the same two people trespassing. The FRG Central Control Room alerted the police and dispatched a mobile response unit to site. On arrival the police apprehended the two trespassers. The FRG mobile response unit identified minor damage which was reported to the client for repair.

FRG’s innovative technology and quick response led to 2 arrests and damage to the property was minimised. It is believed the trespassers were attempting to steal baby peregrine falcons from the nests on site.

Read the full case study here

Park Royal: Cost Saving Vacant Property Security Enhancement

After being targeted by unauthorised occupants in the past, FRG were called in by AXA to assess the security risk status at vacant commercial property in the heart of Park Royal, West London.

Security services on site were provided by another supplier and FRG identified a host of security issues including ineffective and easily towed 2.5 tonne concrete barrier blocks, vulnerable roller shutters and no perimeter security on one of the units. The incumbent security officers were ineffectively placed to monitor both units.

FRG re-secured the building and installed FRG SmartSite CCTV and FRG Detect temporary monitored visual alarm system, speaker horns and smoke detectors, all monitored from the FRG Central Control Centre. The light concrete barrier blocks were replaced with 4.5 tonne barrier blocks to prevent unauthorised vehicles access. Additional barrier blocks were used to secure roller shutters.

FRG’s security solutions and weekly inspections replaced the incumbent security on site saving the client £3,958 per week / £205,816 per annum.

Read the full case study here

Park Royal: Unauthorised encampment incident response

Shortly after upgrading the security at the 72,000sq ft commercial units, on a Friday night 6 unauthorised units arrived on site and threatened to breach the newly refurbished units.

FRG detected the threat and deployed 2 dog handler units who arrive on site within 2 hours. The situation escalated and FRG upgraded to 6 dog handler units to keep possession of the buildings.

Under significant threat FRG held the site over the weekend until eviction took place on Monday.

Read the full case study here

Iver: Vacant Property Security Enhancement

After an authorised encampment was evicted from the site, FRG was called in by AXA to assess the security risk status at vacant commercial units on a busy industrial estate in Iver, Buckinghamshire.

FRG identified security issues including gaps in perimeter fencing, ineffective and easily towed 2.5 tonne concrete barrier blocks, poor quality padlocks, no warning or security signage and effectively placed dog handlers, who were not in uniform.

FRG upgraded security installing 4.5 tonne concrete barrier blocks around the perimeter and in front of vulnerable roller shutters. The incumbent dog handlers were replaced with specialist FRG dog handler units.

Since FRG took over the security on site potential trespassers have repeatedly approached the site and exhibited threatening behaviour but FRG teams have successfully managed each situation and no security breaches have occurred.

Read the full case study here

Rugby: Unauthorised Encampment Incident Response

A vacant office and large warehouse space on a major industrial estate in Rugby, Warwickshire was due to be handed over to new tenants when it was targeted by unauthorised occupants.

FRG Detect temporary monitored visual alarm detected internal intrusion and alerted the FRG Central Control Centre who immediately called the police and despatched a key holder. Police attended site and confirmed unauthorised encampment and classed it a civil matter. Over H&S concerns FRG stood down the keyholder and dispatched FRG dog handler units.

Within hours FRG’s response teams and dog handler units arrived on site and swept the building, displacing unauthorised occupants and taking possession of the property. 8 unauthorised vehicles remained encamped in the car park and 2 FRG dog handler units remained on site overnight to keep possession of the building with regular patrols to keep kept their presence known to the unauthorised vehicles.

Due to the continued FRG presence on site the encampment left less than 24hrs after arrival and as a result of FRG’s actions and swift resolution, damage to the unit was significantly limited and the new tenants moved in as planned the following week.

Read the full case study here

Barking: Squatting Incident Response

FRG CCTV cameras were monitoring vacant office and warehouse space in Barking, East London when squatters breached the main building and claimed squatters rights to parts of the property. It was believed they planned to hold an illegal rave on the premises.

FRG CCTV cameras detected the intrusion and alerted the FRG Central Control Centre who immediately called the police. The squatters had chained the external gates and displayed section 144 notices at entrance points to the property. They did not display notices at vehicle or pedestrian entry points to the marshalling yards.

FRG positioned dog handler units within the compound taking control of the grounds and preventing further access to site. The fast reaction and thorough knowledge of the law allowed FRG and the Managing Agents to take back possession of the site just hours after the squatters arrival with no damage to the building.

Had the illegal rave gone ahead the damage and associated clean up would likely have caused an insurance claim in excess of £100,000.

Read the full case study here

Loughton: Cost Saving Vacant Property Security Enhancement

FRG were called in by AXA to assess the security risk status at vacant commercial units in Loughton, Essex after historically unauthorised occupants had, breached the site, claimed squatters’ rights and caused damage/theft. Security on site was provided by another supplier.

During the security inspection the main gate padlock had been left visible and the gates unblocked allowing the FRG inspection vehicle to easily access site. The incumbent security dog handlers were ineffectively placed with one not noticing the entry. FRG also found the left perimeter to be weak, roller shutters vulnerable and the rear gate insecure.

To secure the vacant unit FRG installed a SmartSite CCTV tower to create a virtual tripwire covering the main gate, car park and front of the building. To protect the perimeter FRG SmartSite Detect temporary monitored visual alarm cameras were placed around the building (and internally). To enhance entrance security FRG installed 4.5 tonne concrete barrier blocks, retractable bollards and gallow gate to create a detection zone which still allows authorised access.

FRG’S security upgrades and weekly inspections replaced the 2 incumbent dog handlers saving the client £4,946 per week / £257,192 per annum

Read the full case study here

Liverpool: Unauthorised Encampment Incident Response

When an unauthorised encampment breached a large vacant manufacturing and warehouse unit in Liverpool, FRG received a late-night call from AXA concerned about the impact of the unauthorised encampment and the ability of the incumbent security provider to handle the situation effectively.

Within 2hrs FRG dog handler teams were on the site and conducted a full sweep. The incumbent security provider’s dog handler on site had the following issues:

  • Dog not on lead
  • Dog lame and unfit for duty
  • Handler without SIA license or branded uniform

As a result of FRG’s swift and professional actions sweeping the building the unauthorised encampment moved on. It was also discovered that the client was paying 50p an hour more for the incumbent ineffective dog handler than FRG’s dog handler rate.

Read the full case study here

South Coast: Christmas Holiday Incident Response

FRG provide security protection at a modern, unoccupied industrial building on the south coast of England owned by a large real estate investor and insured by AXA.

On 27th December, during the Christmas holiday period, FRG Detect video verification cameras inside the building were activated as intruders entered via the fire door. The system immediately alerted the FRG Central Control Room who dispatched an FRG response team and called the Police.

Within an hour the FRG Alarm Response Team arrived and stayed onsite until an FRG Security Officer arrived to guard the property over the elevated threat period and ensure no repeat/revenge attacks were made.

The FRG Detect system acted as a strong visual deterrent, causing the intruders to flee the site quickly preventing potential theft, vandalism and illegal occupation. Minimal damage was caused in the short time the perpetrators were on site averting large insurance claims.

The quick response of the FRG Central Control Room and Alarm Response Team to the incident ensured the site was secured fast, minimising risk and resulting claims from further trespassers.

Read the full case study here

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