FRG - First Response Group

At the Forefront of Compliance

At First Response Group, we strive to be at the forefront of compliance across all areas of our operation.

From our industry specific certifications such as Security Industry Authority (SIA) Approved Contractor Scheme (ACS) and BAFE certified fire protection services, to our commitment to British Standards ISO 9001, we go beyond the levels required for the most demanding industry compliance ensuring a standard of excellence for every client.

Security Industry Association

FRG hold Security Industry Authority (SIA) Approved Contractor Status for the provision of Security Guarding in the UK.

IA is the organisation responsible for regulating the UK private security industry. It reports to the Home Secretary under the terms of the Private Security Industry Act (2001).

The voluntary Approved Contractor Scheme measures private security industry suppliers against independently established assessment criteria.

For more information visit


FRG are proud to be an ACS Pacesetter 2016, 2017 & 2018.

Only Approved Contractor Scheme security guarding companies scoring in the top 15% in Security Industry Authority (SIA) benchmarking and assessments are eligible to join this elite group.

For more information visit

bafe-logo (1)


FRG is registered with BAFE for the Fire Detection and Alarm Systems (SP203-1) scheme comprising of 4 modules: Design, Installation, Commissioning/Handover and Maintenance.

BAFE is the independent registration body for third party certified fire protection companies across the UK. Using fire protection services that conforms to the relevant BAFE scheme ensures projects meets recognised national standards and can be independently third party certified.

For more information visit


SafeContractor is a highly respected SSIP Accredited Health and Safety Contractor Competence Assessment providing a benchmark health and safety standard against which Contractors Health and Safety Arrangements and Provisions are reviewed.

For more information visit

SafeContractor (1)


FRG is one of the few companies in the security sector to have achieved triple certification – ISO 9001 for quality, ISO 14001 for environmental management and OHSAS 18001 for health and safety.

ISO 9001 is the world’s most recognized quality management system standard. Used by millions of businesses worldwide it encourages best practise and business performance improvements to ensure organisations meet the needs and expectations of all customers.

ISO 14001 aims to limit the impact companies have upon the environment. Read more about our environmental commitment here OHSAS 18001 is the globally-recognised specification for occupational health & safety management best practise.

Its aim is to improve safety in the workplace by ensuring procedures are in place to support government legislation and internal company rules and polices. 


FRG is certified by the Security Systems and Alarms Inspection Board (SSAIB) for Access Control Systems, CCTV Systems and Intruder Alarm schemes.

The SSAIB is the leading certification body for organisations providing security and safety related services.

It promotes high standards of service and is a Security Industry Authority (SIA) approved certification body.

For more information visit

Supply Chain Sustainability School Gold

We are the first Security Company to be awarded Gold status by Supply Chain Sustainability School recognising our dedication to actively engage with sustainability best practise.

The Supply Chain Sustainability School is a collaboration between 65 of the largest construction clients and contractors to provide a virtual learning environment that aims to help suppliers and sub-contractors develop their sustainability knowledge and competence.

For more information visit


The British Institute of Cleaning Science (BICSc) is the largest independent, professional and educational body within the cleaning industry, with over 20,000 Individual and Corporate Members. Its aim is to raise the standards of education and build awareness of the cleaning industry through professional standards and accredited.

For more information visit 

Achilles BuildingConfidence and UVDB

FRG’s membership of the Achilles BuildingConfidence programme demonstrates our commitment to the highest levels of industry compliance in areas such as health, safety and environmental management.

Achilles BuildingConfidence is recognised as the industry standard for supplier excellence within the construction and infrastructure industry. The Achilles community allows Building Contractors to monitor and evaluate their supply chains, minimising risk and streamlining procurement.

We are members of Achilles Utilities Vendor Database (UVDB) Verify scheme, a list of evaluated and qualified suppliers of services and products to the major utility suppliers in the UK and abroad.

For more information visit

NIC EIC Approved Contactor

FRG is a member of the Approved Contractor scheme certified for the undertaking of design, installation, commissioning and maintenance of electrical installations to BS 7671.

NICEIC is the UK’s leading voluntary regulatory body for the electrical contracting industry. It has been assessing the electrical competence of electricians for nearly sixty years and currently maintains a roll of over 26,000 registered contractors.

For more information visit

Constructing Better Health

As part of our commitment to protecting worker’s health, FRG is a member of Constructing Better Health (CBH), a national scheme dedicated to the standard of occupational health management in the construction industry.

For more information visit

British Safety Council

The British Safety Council is the largest corporate health and safety membership organisation working alongside its members to achieve the vision that no-one should be injured or made ill at work.

For more information visit

Safety Schemes in Procurement

Supported by the Health and Safety Executive (HSE), SSIP acts as an umbrella organisation by having cross-recognition between its members. Its main aims are to reduce health and safety assessment costs and duplication in the supply chain.

For more information visit


We hold RSSB RISQS, independent supplier qualification scheme for all products and services procured by the UK rail transport industry.

For more information visit”

Highland Qualifications Approved Centre

Highland Qualifications is a global leader in compliance and work-based learning and apprenticeship qualifications and one of the UK’s most recognisable awarding organisations.

FRG is registered to provide training and examinations leading to qualifications awarded by Highlands Qualifications.

For more information visit